| Communication and conflict management are two of the most challenging aspects of our lives and organizations. We must create a robust effort to communicate and manage issues within our work groups through individuals, teams, and the larger organization. Engage in learning the fundamentals of communication and conflict and how the changes in your organization impact your workgroup and lives. We will focus on the communication process, your personal style, personality, barriers to communication, and the strategies and techniques to make improvements. We will also address conflict management styles and behaviors while viewing the causes of conflict and how we can better arm ourselves to maintain effective relationships for the long term.
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