Effective communication and conflict resolution are essential skills in both personal and professional settings. This course explores the fundamentals of communication and conflict management, helping you navigate challenges within teams, workgroups, and organizations.
Learn how organizational changes impact communication, identify barriers, and discover strategies to improve your interactions. Through self-assessment, you'll gain insight into your personal communication style and personality traits. Additionally, we’ll examine conflict management styles, behaviors, and root causes, equipping you with techniques to build and maintain strong, productive relationships.
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