Let’s T.A.L.K: Handling the Difficult Performance Appraisal:
Supervisory Skills
Level 2

Let’s T.A.L.K.: Handling the Difficult Performance Appraisal is an online, self-study class available as an individual class or part of a larger supervisory series.

Class Content
How do your managers feel about giving performance appraisals? If the answers range from “pointless exercise” to “worst nightmare,” Let's T.A.L.K. will change their minds. The T.A.L.K. approach (Tell it like you see it; Ask for feedback; Lead toward a solution; Keep at it) makes appraisals easier and more effective, keeping the focus on work-related issues, not on personalities. Dramatic examples demonstrate techniques that help managers communicate expectations effectively and encourage top performers to do even better.

This program features the T.A.L.K. model:
T - Learn how to Tell employees exactly how you see it
A - Know to Ask for feedback from difficult direct reports
L - Discover ways to Lead toward a solution
K - Keep at it until needed changes stick