The Implementing Cisco Collaboration Core Technologies (CLCOR) course provides you with skills needed to implement and deploy core collaboration and networking technologies, including infrastructure and design, protocols, codecs, and endpoints, Cisco Internetwork Operating System (IOS®) XE gateway and media resources, call control, Quality of Service (QoS), and additional Cisco collaboration applications.
In the Implementing Cisco Collaboration Applications (CLICA) course, you will learn collaboration applications, including single sign-on, Cisco Unified IM and Presence, Cisco Unity Connection, Cisco Unity Express, and application clients.
The course will also prepare you to sit for the Cisco CCNP Collaboration Core exam CLCOR and the Cisco CCNP Collaboration Concentration exam CLICA. These exams in tandem will earn you the CCNP Collaboration certification. This course offers enrollment with or without a voucher. The voucher is prepaid access to sit for the certifying exam upon eligibility.
Instructor(s):Faisal Khan
Faisal Khan is an expert in Cisco telephony and collaboration and the world of AWS, holding many certifications with their cloud technologies. These credentials include Cisco CCIE Collaboration, Cisco CCNP, Cisco CCNA, and AWS Solutions Architect.
In addition to his certifications, Faisal has expert knowledge in the following areas: Cisco Collaboration, Amazon AWS, Cisco UCCE/UCCX, and Cisco networking.
Faisal is deeply interested in understanding technologies at the most granular level.
Requirements:
Hardware Requirements:
- This course can be taken on either a PC, Mac, or Chromebook.
Software Requirements:
- PC: Windows 8 or later.
- Mac: macOS 10.6 or later.
- Browser: The latest version of Google Chrome or Mozilla Firefox is preferred. Microsoft Edge and Safari are also compatible.
- Microsoft Word Online
- Adobe Acrobat Reader
- Software must be installed and fully operational before the course begins.
Other:
- Email capabilities and access to a personal email account.
Instructional Material Requirements:
The instructional materials required for this course are included in enrollment and will be available online.
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Lesson 1
- Overview of Infrastructure and Design
- Traditional Voice Versus Unified Voice
- Overview of Cisco Collaborations
- Overview of Cisco Collaborations Architecture
- Understanding Cisco IP Phones
- Voice Port Codec and DSP
- Introduction to Cisco Unified CM Deployment Model
- Overview of Installation & Hardware Platform
- Getting Started with GUI and Initial Configuration
- Overview and Configuration of SSL Certificate for Collaboration
- Deployment of SIP and SCCP Endpoint
- Deployment of Cisco Collaboration Features
- Voice Gateways & Trunks
- Deployment & Configurations of H323 Gateways and Trunks
- Deployment & Configurations of MGCP Gateway
- Deployment & Configurations of Call Routing
- Understanding & Configuring Call Routing
- Understanding Call Routing Digit Analysis and Calling Privileges
- Configure Globalized Call Routing in Cisco Unified CM
- Describe Mobile and Remote Access
- Cisco Unity Connection
- Overview and Configure these in Cisco Unity Connection
- Understanding Features in Cisco Unity Connection
- Describe Cisco Unified IM & P Protocols and Deployment
- Deploy Cisco Jabber on Premises
- Describe Problems That Can Lead to Poor Voice and Video Quality
- Troubleshooting Cisco Collaboration
- Troubleshooting Cisco Unity Connection Integration
- Single Sign-On (SSO) for Collaboration Applications
- Introduction to Single Sign-On
- Types of SSO
- Configuring SSO
- Introduction to SAML SSO
- Configuring Cisco Unified IM and Presence
- Introduction to Cisco Unity Connection
- Introduction to CUC multicluster operation
- Configuring on-prem Cisco Unified Instant Message and Presence
- Troubleshooting on prem Cisco Unified Instant Message and Presence
- Configuring Cisco Unity Connection and Cisco Unity Express
- Configuring call operation and rules in Cisco Unity Connection
- Troubleshoot Cisco Unity Connection
- Implementing toll fraud prevention
- Configuring Cisco Unity Express integration to Cisco Unified Communications Manager Express
- Application Clients
- Introduction to Cisco Unified Attendant Console
- Configuring service discovery
- Configuring Jabber client installation switches
- Troubleshooting Cisco Jabber
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