The art of managing conflict and shifting to collaboration is essential in the workplace. Learn the basic conflict behaviors, styles, and effective means to resolve issues by understanding your personal style and those of others. Explore the effectiveness and power of listening. Become familiar with diverse backgrounds and behavioral styles. Master the essentials of communicating dynamically to positively affect collaborative outcomes and solutions. Embrace these skills to foster partnerships in the workplace.
Course will be offered online on Zoom and includes all digital materials.
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