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Dealing with Difficult People


Manage and navigate conflict in a more positive manner. Explore the positive and negative aspects of conflict and ways to present and resolve conflict. Equip yourself with the knowledge and tools needed to successfully manage day-to-day conflict, including the fundamentals of conflict resolution, behavior and conflict styles, and useful guidelines and strategies. Practice and apply these skills and essential techniques in different conflict scenarios.
Course ID/# : 3801/WD-42-0042
Fee: $49.00

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