Class Information Breakthrough Communication: Conflict to Collaboration
Effective communication and conflict management are essential skills in today’s workplace. This course explores the fundamentals of communication and conflict, with an emphasis on how organizational change can impact individuals, teams, and workgroups. Participants will examine the communication process, personal communication styles, personality factors, and common barriers to effective communication, while learning practical strategies for improvement. The course also addresses conflict management styles, behaviors, and root causes, equipping participants with tools to navigate conflict and maintain productive, long-term working relationships.
Location
This course will be hosted live on Zoom.
Students will be emailed the Zoom Meeting link prior to class.
Class Notes
Course includes all digital materials.