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Frequently Asked Questions

Who can attend Workforce Training Center classes?

Advertised classes are open to everyone. Unless otherwise specified, class content is designed for adult students age 18 or over. Registrations are accepted on a first-come, first-serve basis. 
 

Are there prerequisites for any classes?

Prerequisites apply to some courses/classes.

Check the course descriptions or contact Customer Service at 208-769-3214.

 

How do I register for classes?

  • By Website: Select the course(s) you wish to attend, click on “Add to Cart,” and proceed through checkout.
     
  •  By Check: Mail your check and registration form to:

                NIC Workforce Training Center
                525 S Clearwater Loop
                Post Falls ID  83854

  •  By Phone: NIC is unable to accept payment by phone. Call our Customer Service team to confirm your prerequisite requirements for classes, get answers to your questions, and be walked through registering online with a credit card (you will need access to the Internet/web browser and a phone at the same time). Please have your payment method ready when you call.
     
  •  In-Person: Bring a completed registration form along with a check, cash, or your credit card to:

              NIC Workforce Training Center
              525 S Clearwater Loop
              Post Falls ID  83854

  • By Fax: Please fax a completed registration form with your credit card information to our secure fax number: 208-769-3223

 

When should I register for class?

Unless otherwise noted, registration is open until each class is filled or until four days before each class starts. We encourage you to register early as many classes fill prior to the start date.

Class size is limited to ensure the highest quality instruction. Classes with low enrollment may be canceled. To ensure your place in the class of your choice, and to ensure the class is offered, it’s best to register as early as possible and no later than one week prior to the start of class.
 

What about textbooks?

If the course description indicates:

  • Includes Textbook: Your textbook cost has been included in your tuition and you will receive your text at the first class.
  • Textbook Optional: A textbook is not required, but will be available for you to purchase before the first class.
  • Textbook required or Extra: A textbook is required and needs to be purchased before the first class.

 

If a fee for supplies or materials is listed in the class description, when do I pay it?

Pay materials fees in cash directly to the instructor at the beginning of the first class meeting.
 

Is there out-of-state tuition?

There is no additional charge for enrolling students who are not Idaho residents. This waiver applies only to credit-free classes offered by the Workforce Training Center.
 

Why are classes canceled?

Every effort is made to offer all advertised classes. Credit-free courses are self-supporting (not subsidized by State monies), and all course-related expenses are paid from student registration fees.

Courses that do not reach a minimum student enrollment are subject to cancellation. If this should happen, you will be notified by email and/or telephone and every effort will be made to transfer you to another section, find an alternative course, or process your refund in full.
 

How do I receive a duplicate certificate?

Cost of a duplicate certificate is $10 each. You can order a duplicate certificate for a class you completed and originally received a certificate for by contacting Customer Service at (208) 769-3214.
 

How do I request a transcript?

Cost of an official transcript is $10 each. You can request an official transcript for a class completed at the Workforce Training Center (WTC) by contacting Customer Service directly, (208) 769-3214. Please be prepared by having the address you would like the transcript sent to.
 

What to know about the Waiting list.

If you are the first person on the waiting list and a seat becomes available, the Workforce Training Center (WTC) will attempt to contact you by phone.

  • If contact is successful, the WTC will offer you the seat and ask for payment.
  • If the WTC successfully reaches your phone voice mail, we will leave a message after which you will have 1 hour to respond with payment.
  • If the WTC is unable to contact you by phone or leave a message, then an email will be sent out to everyone on the waiting list. Whoever responds first with payment will get the seat.
 

What are my rights under FERPA?

Family Educational Rights and Privacy Act (FERPA)
The Family Educational Rights and Privacy Act of 1974 (FERPA) requires that North Idaho College adhere to guidelines concerning the right of a student and their educational records. The information below is designed to assist students in knowing the guidelines and protecting their confidentiality.
 
Student Directory Information
Directory information are those items contained in the educational record of a student that would not generally be considered harmful or an invasion of privacy. North Idaho College may release directory information to any party without consent of a student unless the student files a non-disclosure form. Students may request through Cardinal Central that the college not release their directory information. The items defined as directory information include student:
 

  • Name
  • Address
  • Phone number
  • Email address
  • Dates of attendance
  • Full-time or Part-time status
  • Freshman/sophomore classification
  • Previous institution(s) attended
  • Program of study
  • Awards/honors (including Dean’s List)
  • Degree(s) conferred (including dates)
  • Past and present participation in officially recognized sports and activities
  • Weight and height of members of athletics teams
Release of Personally Identifiable Records

The college does not permit access to or the release of educational records, or personally identifiable information (non-directory information) without the written consent of the student, to any other party other than the following:
 
Administrative/support staff and college faculty when information is required for a legitimate educational interest within the performance of their responsibilities to the college, with the understanding that its use will be strictly limited to those responsibilities.
 
Federal and state officials requiring access to educational records in connection with the audit and evaluation of a federal or state-supported educational program or in connection with the enforcement of the federal or state legal requirement which will not permit the personal identification of students and their parents to anyone other than those officials. Such personally identifiable data shall be destroyed when no longer needed for such audit, evaluation, or enforcement of legal requirements.
 
Agencies or individuals requesting information in connection with the student’s application for, or receipt of, financial aid.
 
Organizations conducting studies for, or on behalf of, the college for purposes of developing, validating, or administering predictive tests; administering student aid programs; and improving instruction. Such studies shall be conducted in such a manner that will not permit the personal identification of students by persons other than representatives of such organizations, and such information shall be destroyed when no longer needed for the purposes for which it was provided.
 
Accrediting organizations in order to carry out their accrediting functions.
 
Any person or entity designated by judicial order or lawfully issued subpoena, upon condition that the college makes a reasonable effort to notify the student of all such orders or subpoenas in advance of the compliance therewith.
 
Information from educational records may be released to appropriate persons in connection with an emergency if the knowledge of such information is necessary to protect the health or safety of a student or other person(s).
 
Student Review of Records
Cardinal Central will assist students who want to inspect their records. Records covered by FERPA will be made available within 45 days, and the college may charge reasonable fees for preparing copies for students. This includes records that are kept in the following offices:
 

  • Admissions
  • Registrar
  • Financial Aid
  • Veterans Services
  • Student Activities
  • Intercollegiate Athletics
  • Vice President for Student Services

 
The college reserves the right to have a college representative present during the review of the student’s record, and the representative may offer interpretation of the data within the record.

Some records may be withheld by the college. For example, academic transcripts are routinely withheld if the student has a financial obligation to the college. Medical records may be released to the student’s physician rather than to the student. Students may not inspect financial information submitted by their parents, confidential letters associated with admissions, and records to which they have waived their inspection rights. In the event a record contains information about other persons, the college will release only the portion of the record that pertains to the student.
NIC will not release records that are not owned by the college.
 
FERPA Hearing Process
Upon examination of records, a student who believes that their record is inaccurate or misleading can request a formal hearing. Requests for a hearing should be directed in writing to Cardinal Central. When a date, time, and place for the hearing has been established, a student may present evidence at the hearing and be represented by an attorney, at the student’s expense. The hearing panel will include the Vice President for Student Services or appointed designee and the student’s advisor/instructor. The hearing process does not replace other processes for student grievances. The decision of the hearing panel will be based solely on the evidence presented at the hearing. A written summary of the hearing will be prepared and distributed to all parties. The summary will include the reasons behind any decisions made by the hearing panel. The student’s records may be amended in accordance with the ruling of the hearing panel.
 
A student may add comments to their record if the student is not satisfied with the ruling of the hearing panel. Such comments will be released whenever the records in question are disclosed. Students who believe the hearing panel results are in error may contact the FERPA Office, United States Department of Education, Room 4074, Switzer Building, Washington, D.C. 20202.

Location

NIC Workforce Training Center
525 South Clearwater Loop
Post Falls, ID 83854 

Get Directions

Contact Us

(208) 769-3333
Fax: (208) 769-3223
NIC Campus Security: (208) 769-3310

nicworkforcetraining@nic.edu

Office hours

Monday-Thursday, 8 a.m. - 6:30 p.m.
Friday, 8 a.m. - 2:30 p.m. 
Saturday, 8 a.m. - 2 p.m. (Closed Saturdays in July & August)

Holiday closures

Martin Luther King Day, President's Day, Memorial Day weekend, 4th of July, Labor Day weekend,
Thanksgiving Week: Wednesday through Saturday;
Christmas Break: Christmas Eve through New Year's Day